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Mechanical / Electrical Breakdown Towing

No Claim Form is required to be completed.

If you have broken down due to a mechanical or electrical fault and you need a tow to the nearest repairer you can either arrange for the tow yourself if you know of a tow company nearby, pay for it and then submit a copy of the account to us (fax or email is okay) and we will reimburse you in accordance with the limit under the policy ($600 per incident with a maximum of $1000 per policy period).

Or

If you need assistance in arranging an electrical or mechanical breakdown tow you can ring 1300 984 984 (a 24/7 service through Ken Tame Assist). They will then need the following information, your location, length, height and weight of your vehicle to be able to arrange the appropriate towing service. You will need to pay for the tow then submit a copy of the account to us (fax or email is okay) and we will reimburse you in accordance with the limit under the policy ($600 per incident with a maximum of $1000 per policy period).